HOW DO I SET UP MY FILES FOR PRINTING? In general, provide us with an extra 0.125” on each side for bleeds. For banners with hemming, give us about 1” extra on all sides, and ensure your artwork is approximately 2” from the finished side to prevent cutting off during grommeting. If you're unsure, feel free to ask us, and we'll provide a template guideline to assist you. We will send you a quick online proof. Our goal is to ensure your product is printed correctly. SETTING UP IMAGES: Ensure all images are at 300 dpi for optimal clarity. For example, if you're creating a 2 ft. x 3 ft. sign, but the original image is only 4” x 4”, enlarging it six times means the initial 300 dpi becomes 50 dpi. Before sending us the file(s), double- check by opening it on your computer, expanding the viewing to 400%, and confirming that what you see is acceptable. DO YOU OFFER DESIGN SERVICES? Absolutely. Whether you sketch your vision on paper or share high-resolution logos or images of something you like via email, our team can bring your ideas to life. Just let us know your requirements, and we'll provide you with a quote. NEED ASSISTANCE WITH YOUR DESIGN FILE BUT UNABLE TO MAKE CHANGES? No worries, we've got you covered. We can explore solutions to modify your file electronically, ensuring it meets your requirements. Our exceptional creative team handles all tasks in-house and on-site. CORPORATE FRANCHISE PRINTING SOLUTION? Absolutely! If you're a corporate franchise aiming to establish fixed formats for your printing products, signs, stamps, and other items, we have experience in facilitating this process. You would incur costs similar to designing a single product with us. If you meet the qualifications, we can create a customized ordering page template. This template allows your franchisees to easily place orders online, manage payments, and choose between pick-up or delivery options within Canada or the USA—all according to the guidelines you set. CAN I PICK-UP OR DO YOU SHIP? Absolutely! You have the option to pick up your order in Burlington, ON, contact- free, during our business hours from Monday to Saturday, 9 am to 5:30 pm. Alternatively, we offer shipping services. If you prefer, you can use your own shipping accounts, or we can utilize ours. All items shipped by us will come with tracking information. Typically, we use UPS, FedEx, or Canada Post Expedited service for shipping.