ARE THESE REALLY MANUFACTURED IN BURLINGTON, ON CANADA?
Yes these are all printed in-house at our facility using state-of-the-art laser
technology.
IF YOUR SITE SAYS 4 DAYS PRODUCTION, IS IT REALLY 4 DAYS?
Once you approve your proof, the item goes into production. It is ready on the 4th
business day for pick-up or will ship-out on the 4th business day. Business days
are counted as Monday thru Friday.
CAN YOU GET THEM PRINTED NEXT BUSINESS DAY?
There may be rush charges, but YES, WE CAN as long as we have the supply.
DO YOU USE RUBBER OR POLYMER FOR RUBBER STAMPS?
Even though polymer is cheaper, we only use PREMIUM REAL BLUE OR GRAY
RUBBER.
When it comes to quality, we don’t cut corners.
WILL IT STAMP MY PACKAGING MATERIAL?
Simple answer? Rubber stamps do not replace the quality of having something
printed. It is a more economical way of branding your packages. We have inks that
are suited for porous and non-porous (glossy materials, plastics, metals, etc.)
surfaces. If your material is not completely flat, the impression may not be
perfect. We are not consultants on paper, since there are so many variations of
paper stocks and how the paper condition is prior to stamping. If you are not sure,
you have to consult with the paper supplier and if you have to, you can order a
small stamp at your risk, try it on the stock and if it is okay, they you can order a
larger one.
CAN WE SEND YOU OUR ARTWORK?
Absolutely. Vector works the best, but you can send us a high resolution 300 dpi
image. Must be in black and white. No halftones or colours.
DO YOU PROVIDE FREE DESIGN SERVICE?
Basic set-up is FREE! That means set-up with text and perhaps adding a logo is
basic. Creative work like special artwork or creating a form is a little extra. All
designing is done in-house.
EMBOSSERS - DO YOU LASER THEM AND ARE THE MATERIALS PREMIUM?
Yes, they are all engraved using our state-of-the art laser technology. We use
white or black base to engrave and that provide optimum quality and stamping.
DO YOU HAVE 100% QUALITY GUARANTEE?
Since we do everything in-house we have a lot of control of what is completed. Our
craftsmen check, then our quality control check and finally the packing team
checks. We really take great effort in making sure it is done the best possible way.
If for any reason, there is an issue with the mechanism, you can send it back to us
or drop-it-off and our team can fix it. In 2021, we have had non returned or have
had any issues.
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