ARE THESE REALLY MANUFACTURED IN BURLINGTON, ON CANADA?Yes, these are all made at our facility in Burlington, ON CanadaIF YOUR SITE SAYS 4 DAYS PRODUCTION, IS IT REALLY 4 DAYS?When we say 1 or 4 business days, we really mean it. Production starts after you approve your proof. For next day production order must be in by 9 am and proofed no later than 12 noon. For 4 day, order can be in by 12 noon and proofed by next business day. CAN YOU PRINT THEM SAME BUSINESS DAY?Yes. Call us to ensure we have the stamp body on hand and room in that days production stream. Premium charges will apply on SUPER RUSH orders, but can be done.DO YOU USE RUBBER OR POLYMER FOR RUBBER STAMPS?We only use PREMIUM RUBBER. Makes a BIG difference in quality, durability and last longer.IS YOUR PRODUCT 100% GUARANTEED?Since we are manufacturers, designers and all aspects from order, designing, creation and shipping is all done in-house, we have a lot of control. All items are checked carefully by all departments before giving it to you. We strive on doing it right the first time! If there is a issue with imprinter or the creation, call, chat or even pop-in at our facility and we will gladly re-do it for you or fix the issue. If you are far, simply tell us and we can arrange a replacement for you.CAN WE SEND YOU OUR ARTWORK?ABSOLUTELY! Since we work with laser technology, the best artwork is vector image in black and white. Otherwise a high quality in black and white.•Black and white and no half-tones•Fonts need to be no less than 4 points•Image 300 dpi or higherDO YOU PROVIDE FREE DESIGN SERVICE?BASIC SET-UP IS ALWAYS FREE WITH ALL ORDERS!•Your workable artwork - FREE•Add logo and text (Arial, times or standard fonts) - FREE•Create a mini custom form - Extra•Create a customized stamp - Extra•Fix my artwork - ExtraEMBOSSER IMPRESSION QUALITY AND MATERIAL?We take quality and workmanship very seriously. Using high technology lasers, we really get our laser engineering team create amazing quality. Our standard is a heavy duty material specially designed to give you optimum quality impression. We also create brass dies for our vertical heavy duty impression embossers.
ARE THESE REALLY MANUFACTURED IN BURLINGTON, ON CANADA?Yes these are all printed in-house at our facility using state-of-the-art laser technology.IF YOUR SITE SAYS 4 DAYS PRODUCTION, IS IT REALLY 4 DAYS?Once you approve your proof, the item goes into production. It is ready on the 4th business day for pick-up or will ship-out on the 4th business day. Business days are counted as Monday thru Friday.CAN YOU GET THEM PRINTED NEXT BUSINESS DAY?There may be rush charges, but YES, WE CAN as long as we have the supply.DO YOU USE RUBBER OR POLYMER FOR RUBBER STAMPS?Even though polymer is cheaper, we only use PREMIUM REAL BLUE OR GRAY RUBBER.When it comes to quality, we don’t cut corners.WILL IT STAMP MY PACKAGING MATERIAL?Simple answer? Rubber stamps do not replace the quality of having something printed. It is a more economical way of branding your packages. We have inks that are suited for porous and non-porous (glossy materials, plastics, metals, etc.) surfaces. If your material is not completely flat, the impression may not be perfect. We are not consultants on paper, since there are so many variations of paper stocks and how the paper condition is prior to stamping. If you are not sure, you have to consult with the paper supplier and if you have to, you can order a small stamp at your risk, try it on the stock and if it is okay, they you can order a larger one.CAN WE SEND YOU OUR ARTWORK?Absolutely. Vector works the best, but you can send us a high resolution 300 dpi image. Must be in black and white. No halftones or colours. DO YOU PROVIDE FREE DESIGN SERVICE?Basic set-up is FREE! That means set-up with text and perhaps adding a logo is basic. Creative work like special artwork or creating a form is a little extra. All designing is done in-house.EMBOSSERS - DO YOU LASER THEM AND ARE THE MATERIALS PREMIUM?Yes, they are all engraved using our state-of-the art laser technology. We use white or black base to engrave and that provide optimum quality and stamping. DO YOU HAVE 100% QUALITY GUARANTEE?Since we do everything in-house we have a lot of control of what is completed. Our craftsmen check, then our quality control check and finally the packing team checks. We really take great effort in making sure it is done the best possible way. If for any reason, there is an issue with the mechanism, you can send it back to us or drop-it-off and our team can fix it. In 2021, we have had non returned or have had any issues.
All Created In-House at the Burlington / Toronto Factory